I mean seriously the game has been around for a decade plus. Do you guys have a system of continual improvement where your re-examining your business processes and striving to remove the waste? This means looking at things from a value added stand-point. And this does not mean your viewpoint as the administrator, it means our viewpoint as the customer. Not to steal your thunder but why after so many years is it still such a long process to do anything in this game?

If you want to improve the quality of cf something to look at is the lead times associated with implementation. Now I am sure you will flip around and say that there is no possible way to improve them but thats everyones first response (and 99.9999999999999% of the time the wrong one). Perhaps you should consider having a third party review some of your processes. Not saying you need to divulge trade secrets but there might be some things you can do to make this game better for us the player and you the immortal.