Hopefully you'll run into more friendly people this time. I encourage you to make use of the newbie channel. You can talk on it simply by using the following syntax:
newbie <message here>
So for instance if you had a question about what helpfile will help you figure out how to "cast", you'd type the following:
newbie What's the helpfile for casting spells?
Most people are nice on the newbie channel (and if they aren't, we try to smack them )