  Yes...still down...,
Zulghinlour,
09-Jan-10 06:41 PM, #9
 We patiently await the skull... thanks for the update Z...,
Zandorix (Anonymous),
09-Jan-10 06:57 PM, #10
This is one of the more informative FAQs I've read. Th...,
Quixotic,
09-Jan-10 07:12 PM, #11
 RE: Yes...still down...,
sleepy,
10-Jan-10 05:55 PM, #13
Still down...,
Zulghinlour,
06-Jan-10 11:25 PM, #1
Do you guys have any even remotely approximate time?,
Guilo,
08-Jan-10 02:19 PM, #2
No, we don't,
Zulghinlour,
08-Jan-10 02:20 PM, #4
Can you say whether the nature of the problem is hardwa...,
asylumius,
09-Jan-10 06:39 PM, #5
Anything we can help with?,
incognito,
09-Jan-10 06:39 PM, #6
Hmm,
Valkenar,
09-Jan-10 06:39 PM, #7
Zulg... any thing new since this post?,
Zandorix (Anonymous),
09-Jan-10 06:39 PM, #8
Thanks for working on it.,
TJHuron,
08-Jan-10 02:19 PM, #3
I am sure the game will be back up when they are able. ...,
Serial Ranger,
10-Jan-10 01:46 AM, #12
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Zulghinlour | Sat 09-Jan-10 06:41 PM |
Member since 04th Mar 2003
9792 posts
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#2106, "Yes...still down..."
In response to Reply #0
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No, it is not a financial issue.
No, it is not a hardware issue.
No, it is not an IT issue.
No, you cannot help.
Yes, it is a billing issue.
Yes, we are in contact with Jullias.
Yes, we are still working on it.
So long, and thanks for all the fish!
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#2107, "We patiently await the skull... thanks for the update Z..."
In response to Reply #9
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Quixotic | Sat 09-Jan-10 07:06 PM |
Member since 09th Feb 2006
830 posts
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#2108, "This is one of the more informative FAQs I've read. Th..."
In response to Reply #9
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sleepy | Sun 10-Jan-10 03:06 PM |
Member since 24th Jul 2007
223 posts
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#2110, "RE: Yes...still down..."
In response to Reply #9
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I remember you saying that unless you can access it in time, purging will go into effect for characters. If this problem lasts long enough, will auto-del also kick in for characters? Or do you believe that the issue will be resolved beforehand?
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Zulghinlour | Wed 06-Jan-10 11:25 PM |
Member since 04th Mar 2003
9792 posts
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#2098, "Still down..."
In response to Reply #0
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Still working on it... So long, and thanks for all the fish!
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Zulghinlour | Fri 08-Jan-10 02:20 PM |
Member since 04th Mar 2003
9792 posts
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#2101, "No, we don't"
In response to Reply #2
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>Is there pretty much no problem with the hosting site,
>something just happened internally and Jullias has to fix it
>and he's been unavailable? Someone said there hadn't been any
>reported issues in any area after calling the hosting sites
>customer service.
There is information we need to work with the hosting company to provide that nobody seems to know, or how to get. Until we find that we're dead in the water. So long, and thanks for all the fish!
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asylumius | Fri 08-Jan-10 02:33 PM |
Member since 09th Apr 2007
137 posts
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#2102, "Can you say whether the nature of the problem is hardwa..."
In response to Reply #4
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incognito | Fri 08-Jan-10 04:58 PM |
Member since 04th Mar 2003
4495 posts
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#2103, "Anything we can help with?"
In response to Reply #4
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Clearly we won't know the info, but if it is something like payment details, might we be able to cover the payments from another account on a temporary basis?
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Valkenar | Fri 08-Jan-10 05:47 PM |
Member since 04th Mar 2003
1203 posts
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#2104, "Hmm"
In response to Reply #4
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>There is information we need to work with the hosting company
>to provide that nobody seems to know, or how to get. Until we
>find that we're dead in the water.
Sorry for being obtuse but I'm having a little trouble parsing this.
It sounds like there's a third party which needs information that is not known by anyone on staff, nor known by the hosting company. Is that correct?
Is it a billing issue? An IT issue? Occult? Can you share with us the nature of this missing information?
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#2105, "Zulg... any thing new since this post?"
In response to Reply #4
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>>Is there pretty much no problem with the hosting site,
>>something just happened internally and Jullias has to fix it
>>and he's been unavailable? Someone said there hadn't been
>any
>>reported issues in any area after calling the hosting sites
>>customer service.
>
>There is information we need to work with the hosting company
>to provide that nobody seems to know, or how to get. Until we
>find that we're dead in the water.
Anyone ever figure out how to get the info needed?
Thanks for all the work ya'll are doing to get it back up bro..
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TJHuron | Fri 08-Jan-10 02:04 PM |
Member since 28th Nov 2007
1132 posts
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#2100, "Thanks for working on it."
In response to Reply #1
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I'm sure that you all are doing all you can to get the game up and running and it is very, very appreciated.
That being said, it seems alot of us are sitting here in suspense with the hopes that any minute now the game could come back on-line. However, the time its been down and the lack of information indicates to me a more serious problem.
Is there any information you can share with us? Is it a problem with the hosting company? Did they go out of business? Did terrorists attack them? The last time the game was down for an extended period of time you were able to tell us that there was a fire at the hosting company and that at least gave us realistic expectations of how long the problem would persist.
Thanks in advance.
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Serial Ranger | Sat 09-Jan-10 07:22 PM |
Member since 01st Aug 2009
21 posts
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#2109, "I am sure the game will be back up when they are able. ..."
In response to Reply #3
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I know this game..infuriates me to no end, sometimes. But it's still a fun outlet when I don't have anything better to do, or when I feel like being creative. Sucks, though. I made my first Empowerment character since Vynmylak(or whatever his name was) deleted. That was a sucky day. I rolled my Pally, got empowered to 26, when to pray at his shrine...oh look Vynmylak's death echoes...lovely.
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