>Not everyone is always going to like everyone
>else, though in general I'd say it's above average getting
>along for any random group of people.

Honestly, this is part of it, too. I'm not going to tell you that's the whole picture, but it's a piece of the puzzle. Not everyone on staff shares the same opinions on how we should do things (which is especially maddening when a player demands to know why I didn't so something the same way another immortal had done in the past that was a decision I never agreed with), not everyone has the same life experience or sense of humor, etc.

I would love to have a staff for the game that was totally consistent about everything (because they did it my way, which is obviously the correct way, right?) and in which everyone got along great with everyone else, but as the saying goes, you go to war with the army you have, not the army you want.