Are you really complaining retrieving about Tremblefist?

This is the one "outer" that can be killed by any cabal to get your item back, and rarely has a hero to defend it.

Just ask your favorite hero fortress member to kill Tremblefist for you, or any lightwalker hero about. If the chief isn't around, it is not hard to get it back.

And if Tremblefist has more than one item, then surely at least one hero or 30+ level character from the other cabals will login and get the item back for you in the process of getting his own back. Most 30+ characters can retrieve from tremble easy enough, it just takes time.

The guards still do back away from those that are evil. Also, getting the NPCs to track to the gates is actually much harder to do than you think.