When I first started getting the hang of things, Jasmin got ahold of defiance, and she couldn't keep a hold of the damn thing. She got it two or three times and just got creamed every time. My paladins since haven't had defiance, and are ten times more deadly, because I know what the hell I'm doing. Defiance is powerful, just like several other items in the game, but it's not going to make a clueless person deathful. Here's the problem though, these people are never going to believe it's not eq, no matter what argument you make. You could post lists of gear to compare good and evil. You could give several examples of players that do fine without "uber gear". If they want to believe it is bullcrap, and unfair, they will believe it no matter what argument you make.