Sounds like they were doing their job according to the concensus among IMMs regarding same-IP interactions. Politely, I might add.

IMMs: Word of mouth is about the only way the playerbase will increase. Friends introducing CF to each other is the primary way new players will join us. That was how I found CF. Please stop discouraging this. I get Imperial Council and Hell trips....or passing EQ outside of role. But, no one will play CF for more than 5 minutes if their friend cannot show them the ropes and play with them. It takes a while to get hooked.