>I mean seriously the game has been around for a decade plus.
>Do you guys have a system of continual improvement where your
>re-examining your business processes and striving to remove
>the waste? This means looking at things from a value added
>stand-point. And this does not mean your viewpoint as the
>administrator, it means our viewpoint as the customer. Not to
>steal your thunder but why after so many years is it still
>such a long process to do anything in this game?

Because it's a volunteer operation, not a path to fiscal security.

>If you want to improve the quality of cf something to look at
>is the lead times associated with implementation. Now I am
>sure you will flip around and say that there is no possible
>way to improve them but thats everyones first response (and
>99.9999999999999% of the time the wrong one). Perhaps you
>should consider having a third party review some of your
>processes. Not saying you need to divulge trade secrets but
>there might be some things you can do to make this game better
>for us the player and you the immortal.

Having a third party review some of our processes, means spending money on something that we do as a volunteer basis. You're making this a second job (which it already feels like at times).