>Right now, the attitude is that while you get to control the
>general idea of your portfolio, if something needs to be done
>now, we want each staff member to be both willing and
>capable of doing that task. Your plan decreases the
>chance of both of those things.

What I had in mind could theoretically only help. Say right now you have 10 staff who can do it all. I was thinking of a scenario where you still had the 10 do-it-all guys, but maybe an extra 5 interaction-only guys to boot. So the staff as a group would keep the same capacity for completing non-interaction-y tasks, but would gain an increased capacity for interacting with mortals.

It probably comes out in the wash, though. The time spent by the interaction-only guys on staff would probably come directly out of the time they spend playing mortals, which would decrease the quality/quantity of mortal-on-mortal interaction.