Yup, I agree. We're also developing stuff in this direction and I'd be for additions like 'summon guide.' It's all in the same vein as a badass academy, the gnome, the newbie channel, etc....very easy to "pull" help but not "push" help.

However, the marketing data that you want (Is this your first char? How did you hear about us? Did you get the right amount of help? Uh oh, you're a new player that's hit 'quit' in 5 min...what didn't you like?) is always going to be a "push" thing. I know I back out of a lot of sites that offer a pretty hook when they start asking too much "survey crap." I think the addition of even a small set of 'how did you hear about us' questions would feel like that to many newbies.

On that vein, I'd actually be in favor of consolidating the name questions.